Solution Architect

Join us in this role where you’ll ensure that the architecture of ServiceNow and tooling supports effective architecture practices and general architectural artefacts in alignment with our strategy and vision. You’ll also ensure that the priorities are in line with our key stakeholders’ vision to utilise the value creation of the ServiceNow.


Welcome to Architecture & Technology
You’ll be part of our Application Customization & Operations delivery organisation architectural group where you, together with your colleagues, will be part of the overall Architecture and Technology community that consists of more than 100 architects across all agile delivery organisations who will be working alongside the business. We oversee the largest application and technology portfolio, which covers deliveries to, e.g., our power producing assets like offshore and onshore windfarms, bio plants, and solar. As a team, we’re involved in building a sustainable green energy company, with diverse culture around the globe whilst ensuring great cohesion and collaboration to build a successful Architecture community.


You’ll play an important role in:

  • establishing and overseeing the architectural discipline for the ServiceNow platform aligned with the IT for IT tool ecosystem
  • creating and maintaining the architectural runway and roadmaps for the ServiceNow platform in collaboration with the Solution Manager
  • defining and enforcing the strategic use of the ServiceNow platform, incl. ITOM Discovery and compliance with NIS2
  • driving and ensuring implementation of and efficient utilisation of ServiceNow’s Common Service Data Model (CSDM 4.0)
  • acting as a servant leader and mentor for application architects and developers, providing support and coaching and serving as escalation point
  • ensuring technical integrity and fitness for purpose of solution components.


To succeed in the role, you:

  • have solid architectural skills specific to the ServiceNow platform
  • demonstrate strong expertise in design patterns, software architecture, and understanding of architecture patterns and integrations
  • have a broad understanding of current and emerging technologies to enable us to move existing processes to the ServiceNow platform
  • have effective communication skills for conveying architectural designs and decisions to team members, business stakeholders, and IT stakeholders
  • have the ability to clearly articulate the intended architecture to the development team, Product Owner, and Solution Manager
  • are proficient in ITSM and ITOM within the ServiceNow platform, and have a good grasp of Integration Principles.


Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.


Join a global leader in renewable energy
Ørsted is a growing green energy major and global leader in climate action. With us you’ll play a part in driving change towards a green energy future. You’ll grow your talent in a fast-paced and high-growth industry where you have plenty of opportunities to learn and develop through challenging assignments and industry-leading experts. Here, you can perform in a friendly work environment based on trust, respect, and collaboration.


Shape the future with us
Send your application to us as soon as possible.


If you need to request any reasonable adjustments or accommodations to working practices, working patterns, or the assessment or interview process, please contact


Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country.

About the job

Application deadline:  31 October 2023

Kuala Lumpur, MY

Field of work:  IT and digital
Employment type:  Permanent
Work hours:  Full-Time
Workplace:  Hybrid (office and home-working)

Imagine a future with Ørsted

About Ørsted

- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America. 

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years. 

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing. 


An inclusive team

Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.