Senior Warranty Manager
Join us in this role where you’ll be responsible for managing intricate contractual, legal, technical, and commercial warranty claims. You’ll work in a dynamic global environment, where you’ll drive strong claim strategies, support contract interpretation, collaborate closely with internal experts, and negotiate with suppliers to secure the best possible commercial outcomes.
Your work will directly support the operational excellence of some of the world’s largest offshore wind farms, while being part of a fun, collaborative, diverse, and high‑performing team.
Welcome to Generation Commercial
You’ll join our TSA & Warranty Management team working alongside colleagues in Taiwan, Denmark, the UK, and the US. We’re a multidisciplinary team combining technical, legal, and commercial expertise to manage industry‑shaping warranty cases on our Balance of Plant (BoP) packages (e.g. transmission systems, foundations, cables etc.). In our team, we value open communication, shared problem‑solving, and a culture where we support each other, have fun, and deliver high‑impact results.
You’ll play an important role in:
- managing legal, technical, commercial and contractual warranty claims, ensuring that suppliers are in full compliance with the contractual requirements in our BoP contracts (FIDIC based)
- driving the end‑to‑end project management of warranty claim processes, including coordination of technical, legal, and commercial stakeholders internally and externally by building trusted relationships
- analysing and interpreting contract provisions, obligations, and risk allocations related to BoP warranties
- leading defect investigations, root‑cause analyses, and technical assessments with internal engineering teams and suppliers
- negotiating settlements and supporting escalation strategies to achieve successful outcomes that protects the business cases of the wind farms
- contributing to a collaborative team culture and sharing knowledge across regions and disciplines
To succeed in the role, you:
- hold a master’s degree in e.g., laws, business administration or commercial law, or have equivalent technical or engineering led experience - or have relevant experience with contract management and claims
- bring experience in contract interpretation (FIDIC based), claims handling, dispute resolution, and supplier negotiations, ideally within infrastructure, construction, energy, or offshore industries
- work in a highly structured manner keeping attention to the details with strong ability to assess contractual risk and identify compliance gaps
- plan and prioritise work to meet commitments aligned with project and personal goals and to foresee and resolve potential bottlenecks and/or delays
- enjoy engaging with people across disciplines and cultural backgrounds, as well as thrive in a collaborative environment
- have the ability to understand technical issues from a commercial/legal perspective and shape well‑reasoned negotiation positions
- have professional proficiency in English and excellent verbal and written communication skills
Taichung City, TW, 436455