ServiceNow Consultant

Join us in this role where you’ll help maintain stability of operations and develop truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.


Welcome to Service Operations Continental Europe Competence Centre
You’ll be part of our in-house ServiceNow team where you, together with your colleagues, will be responsible for ensuring both the stable operations and continuous development of the platform to enable the full potential of ServiceNow. You’ll act as a developer, sparring partner and be in direct dialogue with end-users and architects. You’ll also design best practice solutions, create requirement specification, shape, and optimise our daily operations through ServiceNow, all of which you’ll do within an agile team. As a team, we are characterised by good cooperation and an environment based on mutual trust. All team members have a development plan, and we support our colleagues in developing further in the organisation.


You’ll play an important role in:

  • ensuring day-to-day support, administration, operation, and development of the ServiceNow platform
  • participating in designing automated workflows using REST API, Flow Designer and Automated Test Framework (ATF), in line with established standards, to improve both IT and business processes across on
  • engaging in dialogue with the business to understand objectives, discussing technical possibilities, and solution design whilst ensuring requirements specification
  • working with the product owner, scrum master, process specialists and other cross-functional stakeholders to guide and co-create development-tasks
  • supporting our organisation in digitalising workflows and processes.


To succeed in the role, you:

  • have a proactive and systematic approach to your work, with strong problem investigation and resolution skills
  • have experience with JavaScript, XML, and structural programming concepts, as well as Familiarity with UI, SQL, HTML, and CSS
  • have prior experience with ServiceNow development with focus on ITSM processes and have experience with troubleshooting request forms and workflows
  • are a team player with a customer and results-oriented mindset and proactive attitude
  • enjoy working in a fast-paced, global environment while leveraging IT Service management best practices and operating the ServiceNow platform as a shared service on behalf of the organisation
  • are fluent in both written and oral English.


Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.


Join a global leader in renewable energy
Ørsted is a growing green energy major and global leader in climate action. With us you’ll play a part in driving change towards a green energy future. You’ll grow your talent in a fast-paced and high-growth industry where you have plenty of opportunities to learn and develop through challenging assignments and industry-leading experts. Here, you can perform in a friendly work environment based on trust, respect, and collaboration.


Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.


If you need to request any reasonable adjustments or accommodations to working practices, working patterns, or the assessment or interview process, please contact


Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country.


About the job

Application deadline:  15 June 2024

Warsaw, PL

Field of work:  IT and digital
Employment type:  Permanent
Work hours:  Full-time
Workplace:  Hybrid (office and home-working)

Imagine a future with Ørsted

About Ørsted

- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America. 

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years. 

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing. 


An inclusive team

Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.